Senior Executive - Business Analyst (NEHR)

Senior Executive - Business Analyst (NEHR)

The Business Analyst serves as the bridge between business users and technical teams to ensure that business requirements are effectively translated into functional specifications. This role involves gathering and analyzing business needs, supporting operational workflows, participating in solution design, and ensuring successful implementation and ongoing support of systems or applications.

This position is a 2 Year Direct Contract.

Role & Responsibilities

Collaborate with business stakeholders to gather, document, and validate business and functional requirements

Translate business needs into clear functional specifications for development or configuration

Work closely with technical teams to ensure accurate system design and alignment with business goals

Support SIT (Systems Integration Testing) and UAT (User Acceptance Testing) by preparing test scenarios, coordinating testing activities, and managing defect resolution

Provide day-to-day operational support (including liaising with vendor) for business applications, including troubleshooting issues and managing change requests

Monitor system performance and work with relevant teams to resolve incidents or implement improvements

Assist in the development of SOPs, training materials, and user guides

Participate in system enhancement projects, ensuring end-user needs are considered throughout the solution lifecycle

Act as a liaison between business units, vendors, and IT teams for smooth delivery and ongoing support

Contribute to continuous improvement initiatives by identifying process inefficiencies or enhancement opportunities

Requirements

Bachelor's Degree in Information Technology, Computer Science, or related field

4-6 years of experience in business analysis, functional analysis, or application support roles

Strong understanding of business processes and how technology supports operational goals

Excellent analytical, problem-solving, and communication skills

Familiarity with SDLC, Agile, or Waterfall methodologies

Experience with writing functional specs, test scripts, and user documentation

Knowledge of tools such as JIRA, Confluence, or equivalent is a plus

Experience working with vendors and managing stakeholders is desirable

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