Food and Beverage Supervisor

Food and Beverage Supervisor (Wine Jobs : Wine Retail & Sommelier)

Full Time

Hilton Queenstown Hotel

Queenstown, Otago

Located on the shores of Lake Wakatipu, our lakeside resort features 5‑star amenities including a 25‑meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.

Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from – Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown, and our Team Members get to work across both properties.

Hilton is a leading global hospitality company, covering the entire accommodation sector from luxury hotels and resorts to upscale, affordable properties. Hilton has a portfolio of 18 world‑class global brands, over 6000 properties in 119 countries and territories and an award‑winning customer loyalty program, Hilton Honors. And, our amazing Team Members are at the heart of it all!

What will I be doing?

In your new role as Food and Beverage Supervisor, you will oversee F&B operations and be responsible for engaging with our guests, supervising and supporting your team with daily activities. You will ensure brand service standards are met to the highest quality to ensure our guest’s experience meets their expectations of the Hilton Brand. Reporting to the Restaurant Manager, you will enjoy working as part of a team on a rotating roster, in a fast‑paced environment.

Specifically you will perform the following tasks to the highest standards :

• Lead and support daily Food and Beverage operation
• Lead and motivate the team, ensuring that brand standards are met and guest expectations are exceeded
• Train and develop team members, ensuring they maintain a professional manner and are up to date with VIP guest movements, hotel events, local attractions and activities
• Provide a‑la‑cote and / or buffet style service in line with the Hilton Brand Service Standards
• Understand menu content, any menu changes, and promotional activities

What are we looking for?

In your new role, you will be working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :

Thrive at Hilton

Thrive at Hilton is our Team Member Value Proposition. It supports the well‑being and performance of our Team Members with industry‑leading benefits, recognition and support to meet Team Member’s professional needs. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues. See how this innovative program could help you achieve your personal dreams :

Please click here to apply.

How To Apply

Please follow the application instructions provided on the Hilton careers portal.

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