Talent.com
Customer Care Associate
Customer Care AssociateRemote • WorkFromHome, Auckland, New Zealand
Customer Care Associate

Customer Care Associate

Remote • WorkFromHome, Auckland, New Zealand
27 days ago
Job description

Employer Industry : Human Resources Technology

Why consider this job opportunity :

  • Salary range from $14,450 to $32,500 USD
  • Flexible work-from-anywhere option, allowing for a remote work lifestyle
  • Flexible paid time off and working hours, supporting a healthy work-life balance
  • Comprehensive benefits including 16 weeks paid parental leave, mental health support, and learning budgets
  • Opportunities for career advancement and internal mobility within a globally distributed team
  • Emphasis on fostering a diverse and inclusive workplace culture

What to Expect (Job Responsibilities) :

  • Provide customer support to various user types across multiple verticals via email and live messaging
  • Maintain productivity standards while ensuring high attention to detail and customer satisfaction
  • Solve tickets weekly and respond to standard inquiries within agreed service level times
  • Collaborate closely with Customer Success, cross-vertical operational teams, and Sales
  • Act as the primary voice and ear for users, advocating for their needs
  • What is Required (Qualifications) :

  • Strong problem-solving skills with a focus on enhancing the customer journey
  • Solid experience in Customer Support or Customer Enablement, particularly in a tech environment
  • Proficiency in using CRM tools to manage customer interactions
  • Excellent collaboration and communication skills, with a patient and kind demeanor
  • Fluent in written and spoken English
  • How to Stand Out (Preferred Qualifications) :

  • Experience working remotely or in a fast-growing organization
  • Familiarity with HR, Payroll, Healthcare, and / or Pension systems
  • We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

    We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

    #J-18808-Ljbffr

    Create a job alert for this search

    Customer Customer Customer • WorkFromHome, Auckland, New Zealand

    Related jobs
    Customer Care Associate

    Customer Care Associate

    remote • WorkFromHome, Auckland, New Zealand
    Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease.We make it possible for businesses of all sizes to recruit, pay, and manage internatio...Show more
    Last updated: 30+ days ago • Promoted
    Customer Care Specialist

    Customer Care Specialist

    Integral Diagnostics Limited • Auckland, Auckland, New Zealand
    Join to apply for the Customer Care Specialist role at Integral Diagnostics (IDX).SRG Radiology (NZ) is a leading provider of diagnostic imaging in New Zealand. This full-time role delivers exceptio...Show more
    Last updated: 12 days ago • Promoted
    Customer Care Specialist

    Customer Care Specialist

    South Coast Radiology • Auckland, Auckland, New Zealand
    Customer Care Specialist page is loaded## Customer Care Specialistlocations : Greenlanetime type : Full timeposted on : Posted 21 Days Agojob requisition id : JR • •Customer Care Specialist • • • •S...Show more
    Last updated: 13 days ago • Promoted
    Insurance Customer Service Advisor — Hybrid, Growth & Support

    Insurance Customer Service Advisor — Hybrid, Growth & Support

    Assurant • WorkFromHome, Auckland, New Zealand
    A leading insurance provider in Auckland is seeking an experienced customer service officer for a permanent position.This role requires managing busy phone lines and providing exceptional service, ...Show more
    Last updated: 6 days ago • Promoted
    Customer Care Associate

    Customer Care Associate

    R • WorkFromHome, Auckland, New Zealand
    Employer Industry : Global Employment Solutions.Why consider this job opportunity.Salary range from $14,450 to $32,500 USD. Opportunity for career advancement and growth within a global company.Flexi...Show more
    Last updated: 27 days ago • Promoted
    Retail Sales Associate — 20Hr Week, Customer-Focused

    Retail Sales Associate — 20Hr Week, Customer-Focused

    North Beach • Auckland, Auckland, New Zealand
    A leading retail company in Auckland is looking for an experienced retailer to join their team at Sylvia Park.The ideal candidate will have at least 1 year of customer service experience, a passion...Show more
    Last updated: 5 days ago • Promoted
    Customer Care Specialist

    Customer Care Specialist

    Tribe Recruitment • Auckland, Auckland, New Zealand
    Be among the first 25 applicants.A global leader in energy management and automation, this company is committed to driving digital transformation for efficiency and sustainability.With a strong pre...Show more
    Last updated: 30+ days ago • Promoted
    Airport Retail Associate — Dynamic Customer Service

    Airport Retail Associate — Dynamic Customer Service

    Lagardere AWPL External Careers • Auckland, Auckland, New Zealand
    A leading travel retail company in Auckland is looking for passionate team members to deliver exceptional customer service at the airport. Ideal candidates should be confident communicators with a f...Show more
    Last updated: 6 days ago • Promoted
    Casual Customer Care Coordinator

    Casual Customer Care Coordinator

    Presbyterian Support Northern • WorkFromHome, Auckland, New Zealand
    At Enliven, we help people maintain their independence and dignity by supporting them to live well in their own homes.As a Casual Customer Care Consultant known internally as a Rostering Coordinato...Show more
    Last updated: 2 days ago • Promoted
    Customer Care & Office Coordinator - Growth & Wellbeing

    Customer Care & Office Coordinator - Growth & Wellbeing

    Northpower Limited • Auckland, Auckland, New Zealand
    A leading utility provider in Auckland is seeking a proactive Customer Care & Office Coordinator.In this role, you will manage customer complaints and support major project teams.The ideal candidat...Show more
    Last updated: 4 days ago • Promoted
    Customer Success Associate (Remote)

    Customer Success Associate (Remote)

    Taskify AI • WorkFromHome, Auckland, New Zealand
    Empower clients through AI-enhanced solutions! Assist customers, gather insights, and help refine AI systems based on real-world feedback. Help train AI to respond to customer queries with the right...Show more
    Last updated: 1 day ago • Promoted
    Customer Care Coordinator - Permanent

    Customer Care Coordinator - Permanent

    Molemap Nz Ltd. • Auckland, Auckland, New Zealand
    At MoleMap our purpose is simple.We give people their best chance against skin cancer so that maybe one day we can live in a world where skin cancer no longer takes lives.Our team of Melanographers...Show more
    Last updated: 30+ days ago • Promoted
    Customer Care Consultant

    Customer Care Consultant

    Nib Health Funds Limited • Auckland, Auckland, New Zealand
    About the role | He Aha Te Turanga.We are looking for people who can turn an interaction with a member or adviser into an experience they will remember, for all the right reasons!.Working in our co...Show more
    Last updated: 5 days ago • Promoted
    Relationship Associate

    Relationship Associate

    Westpac New Zealand Limited • Auckland, Auckland, New Zealand
    Relationship Associate page is loaded## Relationship Associatelocations : Westpac on Takutai Squaretime type : Full timeposted on : Posted Todaytime left to apply : End Date : November 24, 2025 ...Show more
    Last updated: 30+ days ago • Promoted
    On-Board Customer Care & Safety Host

    On-Board Customer Care & Safety Host

    Aucklandonerail • Auckland, Auckland, New Zealand
    A leading transportation provider in Auckland is seeking a Train Manager responsible for ensuring passenger safety and comfort. You'll assist commuters during their journeys, make announcements, and...Show more
    Last updated: 2 days ago • Promoted
    Customer Care and Office Coordinator

    Customer Care and Office Coordinator

    Northpower • Auckland, Auckland, New Zealand
    Customer Care and Office Coordinator.We're looking for a proactive and friendly Customer Care and Office Coordinator to manage customer complaints / enquiries and support our Major Projects teams.Bas...Show more
    Last updated: 5 days ago • Promoted
    Associate Customer Success Manager

    Associate Customer Success Manager

    Federato • WorkFromHome, Auckland, New Zealand
    Federato is on a mission to defend the right to efficient, equitable insurance for all.We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the...Show more
    Last updated: 30+ days ago • Promoted
    Account Manager, Patient Care Solutions

    Account Manager, Patient Care Solutions

    GE HealthCare • Auckland, Auckland, New Zealand
    Account Manager, Patient Care Solutions.As Account Manager – Patient Care Solutions (PCS), you will create and win sales opportunities through providing market‑leading solutions for our customers.Y...Show more
    Last updated: 30+ days ago • Promoted