Senior Business Analyst

We do things differently here

Ando is a multi-line insurance business, working closely with New Zealand's leading insurance brokers. We believe the fundamental purpose of insurance is to help people recover when things go wrong — which is why we've always treated insurance as a relationship, not a transaction. Our purpose is simple : to positively impact the wellbeing of New Zealanders.

The role :

Due to continued growth, we're looking for an experienced Senior Business Analyst to join us for a fixed-term, 12-month opportunity starting late Jan / early Feb to help drive a major digital transformation within our Claims team. This initiative will reshape the way the team works, and you'll be at the centre of it.

In this role, you will be responsible for :

• Leading business analysis for claims-focused initiatives, with a strong emphasis on process improvement and integration
• Engaging with stakeholders to understand business needs and translating these into clear, actionable requirements
• Facilitating workshops and discussions to drive process improvements in an Agile environment
• Analysing and documenting current- and future-state processes, identifying opportunities for efficiency and automation
• Collaborating with cross-functional teams to design and deliver high-quality digital and product solutions
• Supporting solution evaluation, user acceptance testing, and transition-to-operations activities
• Communicating complex ideas clearly and confidently to a range of stakeholders

We're looking for someone with :

What we offer :

We're proud that we're a bit different from regular insurance companies – knowing it's our people and their relationships who make that difference. We know when to work hard, be focused and smart, but we also never underestimate the importance of the human connections that make us tick and get along together. We also offer a range of great benefits, including :

If this sounds like you – apply today! We'll be reviewing applications as they come in.