Customer Service Representative

Service Foods Waikato is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative.

• Location : Te Rapa, Hamilton
• Hours : Up to 30 hours / week (Monday to Friday, 8 : 00 AM – 4 : 00 PM, any 3 days / week)
• Start Date : Immediate
• Employment Type : Permanent, Part-Time

About the Role :

In this role, you will be the first point of contact for our valued customers — managing inquiries, processing orders, and resolving issues efficiently and professionally. You’ll use Salesforce (CRM) and Sage (ERP) systems to maintain accurate records and support seamless operations across departments.

Key Responsibilities

About You

You are a proactive and resilient individual with a strong background in customer service. You thrive in fast-paced environments and are committed to delivering outstanding service.

Key Attributes :

What to Expect

At Service Foods, we foster a positive and dynamic work environment. We are guided by our core values : creativity, resilience, inclusivity, collaboration, work ethic, and humility. These principles drive our commitment to excellence and team success.

We offer a competitive salary, comprehensive benefits, and opportunities for career growth.

Apply Now!

If you thrive in a high-energy environment and are passionate about delivering exceptional customer service, we’d love to hear from you.

Eligibility :  Applicants must have NZ citizenship, residency, or a valid work visa.

Pre-employment Checks : Shortlisted candidates will undergo employment reference checks, Ministry of Justice and ACC verifications, and drug and alcohol testing by an accredited provider.