Protecting the health of our water.
We believe that’s worth caring about.
About Us
At Citycare Water, we’re proud to be the country’s largest dedicated experts in three waters – around 600 good people, making it happen across 10 locations. We specialise in water network maintenance and reticulation renewal construction. We service almost a quarter of properties nationwide; and we maintain over 20,000kms of pipe network. That’s 2X the length of the NZ’s state highways! Water may seem like such an everyday thing. but that’s what makes it so important. every day, every living thing needs it.
So, join us on our mission to ensure every community has access to safe water for life - we believe that’s worth striving for.
About the job
We’re looking for an experienced Operations Supervisor to join our team in Whitianga .
The role involves :
- Oversee the day-to-day operations of water, wastewater, and stormwater networks, ensuring all works are completed safely, efficiently, and to specification.
- Lead and support field teams through mentoring, training, and promoting a strong safety and continuous improvement culture.
- Coordinate maintenance, compliance, and reporting activities, ensuring alignment with regulatory and contract requirements.
- Build positive relationships with clients, subcontractors, and the community through proactive communication and responsive service.
What you’ll need
3–5 years of hands‑on experience in the water industry, with strong technical knowledge of reticulation systems.Hold a New Zealand Certificate in Infrastructure Works (Pipeline Construction and Maintenance) – Level 4.Solid understanding of plant, equipment, and materials used in reticulation and maintenance activities.Proven ability to lead, support, and mentor operational teams to deliver high‑quality results.Excellent communication skills with the confidence to engage effectively across all levels.Full Class 1 driver’s licence and comfortable operating manual vehicles.All preferred candidates will be required to complete preemployment checks to the employer’s satisfaction. These checks include but are not limited to, Ministry of Justice criminal conviction report, medical assessment, and drug and alcohol testing.
If you have any further questions, please email
@citycarewater.co.nzBenefits and culture
At our core, we believe that diverse teams drive better outcomes. We're proud to support and invest in initiatives that create a workplace where everyone feels they belong :
Perks such as discounted health insurance, mental health first aiders, regular health check‑ups, flu vaccinations and access to our employee assistance programme.Our Women in Water network provides resources, support and opportunities to thrive as a woman in your career and life in general. This wāhine‑only environment is a safe space to connect, ask questions, share thoughts and experiences, support each other and have some fun.Employee benefits and discounts via BOOST.Making Waves – Reward & Recognition Program : We celebrate team members who truly live our values through our Making Waves program, recognising and rewarding outstanding contributions every quarter.You’re covered from your very first day, with bereavement leave and five days’ sick leave available right from the start.Our culture values different perspectives and we provide mentorship and training to help all team members succeed and progress in their careers.Find out more
Visit our Careers page to hear from our people about what it’s like working for Citycare Water; and visit out News section to read about the work we do protecting the health of our water in our local communities.
We encourage all applicants, regardless of their background or experience, to apply if they feel they are a good fit for the role. We are proud to be an equal opportunity employer that values diversity and believes that every member of our team brings unique perspectives and strengths to our company.
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