Branch Manager - Thames

1 / 12 / 2025

• Competitive salary + car + tools for your trade + benefits
• Leadership opportunity; inspire, coach and develop your team
• Get your birthday off paid

What can we offer you?

• Competitive salary + car + tools for your trade + benefits
• Be responsible for building strong partnerships & driving sales
• Leadership opportunity; inspire, coach and develop your team
• Southern Cross Medical insurance

About Plumbing World

Plumbing World is a true New Zealand success story that continues to grow and is owned by real Kiwi plumbers. With 60 years in the industry, Plumbing World is proud to deliver great service and guidance to creating beautiful and functional spaces across Aotearoa.

Our people matter to us, and Plumbing World is devoted to supporting and encouraging our employees to prosper in a diverse and inclusive workforce and we want you to be a part of our kiwi success.

The role : Lead the way! | arahi i te huarahi

We now have a rare opportunity come up for a proactive, commercially driven Manager to join our branch in Thames.

This position is hands‑on, it will be a sales & leadership role where you will lead your team and continue to grow the branch & business.

Plumbing World is focused on delivering a personalised service at a business‑to‑business level, by understanding their businesses, the products they want and the quality service they need, with this we aim to help them achieve more for their own customers.

You’ll grow sales by strengthening existing relationships and attracting new customers. With your sales expertise and operational know‑how, you’ll motivate your team and lead from the front.

Plumbing World is committed to our customer service promise, and we are focused on exceeding customers’ expectations, so it's all hands‑on deck at the trade counter before 9am no matter your role in the branch, this is to ensure customers are looked after straight away and they get what they need to start their day.

As a Branch Manager With Plumbing World You Will

• Grow and lead your team to build profitable market share through the delivery of incredible customer service
• Motivate and support others to achieve branch targets in a challenging and exciting environment
• Be sales‑driven and bring in new customers to the business
• Demonstrate a passion for sales and develop long‑lasting partnerships
• Make sure customers get the products and services they need
• Ensure all policies and procedures are adhered to at all times
• Act as an ambassador of our company by role‑modelling our values at all times

Inclusion + Diversity

Research shows that some individuals, particularly women and underrepresented groups, are less likely to apply for jobs unless they meet every single criterion. If you don't think your experience perfectly aligns, or you don't tick all the boxes, please don't rule yourself out!

Plumbing World is committed to hiring a diverse team and we encourage individuals of all backgrounds and abilities to apply. In addition to being dedicated to building a workforce that reflects diverse talent, we are committed to fostering an inclusive and accessible experience.

If you require an accommodation for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs. Please provide details in your cover letter of any accommodations needed.

The successful applicant will be required to pass a pre‑employment medical and drug test prior to the commencement of employment.

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