Assistant Manager (Duty Manager) Front OfficeAccor Sa • Auckland, Auckland, New Zealand
Assistant Manager (Duty Manager) Front Office
Accor Sa • Auckland, Auckland, New Zealand
1 day ago
Job descriptionProficiency in Opera or Opera Cloud PMS Experience hotels Experience in a similar role Approachable, accommodating, and upbeat. You will be able to multitask and use your outstanding time management abilities to adhere to tight schedules while performing duties in a fast-paced setting. Staff & Friends / Family rates at Accor hotels worldwide Opportunities for further development and worldwide career progression Diverse and inclusive work culture EAP Services + Flexible Rosters Supportive & Inclusive Leadership + Collaborative & Respectful Management Free meal at work + Anniversary Stay (Every year) + Annual Wage Review + Weekly Pay + Uniform
Company Description
Nestled in the heart of Auckland's CBD, Mövenpick Hotel offers an exceptional location, vibrant Food & Beverage concepts, and BODA Restaurant, where Aotearoa produce meets bold Korean flavors in an unforgettable dining experience. Mövenpick Hotel Auckland blends modern elegance with Swiss hospitality, offering 207 stylishly appointed rooms designed for comfort and relaxation.
Job Description
- Oversees front office operations during their shift, ensuring smooth guest service and staff coordination.
- Handles guest complaints, special requests, and emergencies in a professional and timely manner.
- Supervises front office staff and supports them in delivering high service standards.
- Coordinates with other departments (housekeeping, maintenance, F&B) to resolve guest or operational issues.
- Acts as the hotel's representative in the absence of senior management, ensuring all procedures and policies are followed.
Qualifications
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Office Manager • Auckland, Auckland, New Zealand
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