Store Manager

Join to apply for the Store Manager role at Flo & Frankie

An exciting opportunity has arisen for a passionate and experienced Store Manager to oversee the management of our Christchurch CBD fashion & homewares boutique.

If you are an inspiring leader who knows how to go above and beyond for your team and customers, drives operational excellence, delivers phenomenal customer service, and fosters a positive, supportive team culture, then this is your time to shine!

As the Store Manager you will play a pivotal role in driving success, leading a team and maintaining the high standards of customer service that our brand is known for.

ABOUT YOU

• Have proven experience as a Store Manager, confidently leading teams in customer-focused retail environments.
• Are genuinely passionate about delivering outstanding customer service, with a natural ability to connect and engage on a personal level.
• Bring strong leadership and team management skills, with a commitment to creating a fun, productive, and united team culture.
• Know how to inspire, motivate, and support your team to reach their full potential.
• Are results-driven, with a strong focus on boosting sales and achieving business goals.
• Have experience in training and energising staff, particularly in sales techniques and customer service excellence.
• Possess a creative, solutions-focused mindset, combined with excellent organisational abilities and a strong work ethic.
• Are highly motivated, adaptable, and thrive when faced with new challenges.
• Have a genuine love for fashion and a passion for helping people feel confident and empowered.

ABOUT US

Flo & Frankie is a New Zealand, family-owned and run business known for its quality products and warm customer service. Our passion is our people, and we strive to be a part of something meaningful, helping others build self-confidence and feel empowered.

We are committed to providing a memorable and personalised experience for our customers, which is reflected in our culture and values, and we’re seeking individuals who share our passion for delivering above-and-beyond service.

We pride ourselves on being flexible and supportive, offering great staff benefits and above market pay. As we continue to grow, you’ll be a key part of our story - and we’ll support you to keep growing, too.

OUR PERKS

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail

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