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Care Coordinator - Careway
Care Coordinator - CarewayHealthcare Holdings Limited • Albert-Eden, Auckland, New Zealand
Care Coordinator - Careway

Care Coordinator - Careway

Healthcare Holdings Limited • Albert-Eden, Auckland, New Zealand
21 days ago
Job description

Job overview

  • Are you naturally curious?
  • Do you have a passion for problem solving and coordinating services to help people get back to work?
  • Do you have hands‑on experience managing ACC claims?
  • Do you want to be part of a fun, supportive and high performing team?

We are on the lookout for a high performing superstar to join our vocational team as a Care Coordinator. This is a unique opportunity to be involved in helping people return to work under an innovative musculoskeletal programme which is revolutionising the care that people receive across New Zealand.

Careway is an ACC funded Integrated Care musculoskeletal (ICPMSK) programme that provides New Zealanders with knee, shoulder or spine injuries, with better access to great healthcare services free of charge.

About the role

This is a permanent full‑time position based in our Mt Eden office with flexible working hours from Monday to Friday. You will be reporting to one of our Team Leaders and the core activities include coordinating patient care and return‑to‑work services, liaising with providers and patients to achieve the best possible outcome for the patient. Training on all aspects of the role will be provided.

About you

  • You have outstanding admin and customer service skills and experience
  • You have a passion to ‘walk alongside the patient’ to achieve the best possible outcome including supporting them with their return‑to‑work duties after an injury
  • You have intermediate to advanced MS Office skills
  • You are a team player with a pro‑active, flexible and adaptable approach to your work
  • You have experience with ACC services (advantage but not essential)
  • You enjoy problem‑solving and a high level of accuracy and attention to detail
  • You enjoy learning new systems and processes
  • What we offer you

    You will be a part of an inclusive and friendly team. Careway is a part of the Allevia Group. We offer a competitive package that includes flexible working hours, four weeks paid annual leave with an option to purchase one additional week, and many other benefits.

    If this sounds like the opportunity you are waiting for, hit APPLY now to view the Position Description and submit your application online.

    Applications close Sunday 30 November 2025 but may close earlier if the successful candidate is appointed before then.

    Please note applicants must be already residing and eligible to work permanently in New Zealand to be considered for this role.

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    Coordinator • Albert-Eden, Auckland, New Zealand

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