Smarter Operations Specialist

Smarter Operations Specialist

Drive efficiency and business improvements for Woolworths NZ

Lead and participate in end-to-end initiatives

Full time, perm role, based at Favona, Auckland

Working with Woolworths Supermarkets New Zealand | Te Mahi ki Woolworths Supermarkets New Zealand

With over 185 stores and 20,000 team members across Aotearoa, we've made it our mission to make Kiwi lives a little better every day.

We're friendly, down-to-earth, and energetic - we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you'll be working with a business that touches the lives of three million New Zealanders a week.

We embrace diversity of thought and love to take on challenges with a pragmatic and innovative approach. Our culture thrives on mutual respect, care, curiosity, openness, and a proactive attitude. We continually seek ways to pair, collaborate, support, and learn from each other as a team!

What you'll do | Hei mahi

The Smarter Operations Specialist supports the Operations Effectiveness team, focusing on  rolling out initiatives and partnering with Woolworths 360 to drive efficiency and business improvements. It involves identifying best practices and initiatives, conducting pilots, evaluating productivity benefits, and role-modeling aligned "Ways of Working" within Woolworths NZ.

Key responsibilities include :

Identify and implement efficiency gains and process improvements within the Network, collaborating with the Woolworths 360 team.

Determine the financial benefits and process improvements for all opportunities.

Lead and participate in end-to-end initiatives involving internal and group stakeholders.

Act as a strong operations "voice" with excellent communication skills to engage all levels of the business.

Provide written updates on initiative tracking and review for the executive team.

What you’ll bring | Hei koha

5+ years experience in an FMCG / Retail environment, with the ability to navigate change and adapt quickly.

Proven values-led and engaging cross-functional stakeholder management skills, including influencing relationships and outcomes.

Strong presentation and communication skills (written and verbal), with demonstrated experience facilitating sessions with business leaders and operational teams.

Results-oriented, proactively identifying challenges and collaborating to find solutions.

Experience with or desire to learn about digital activities, and advanced use of tech platforms for data gathering and presentation.

What you'll experience | Ngā Huanga

Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

Access to Sonder. Sonder provides free confidential 24 / 7 personalised financial, medical safety, psychological or physical support for team members and their families.

A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.

Endless possibilities with Woolworths Group | Ko Woolworths Tātou

We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – to create better experiences together for a better tomorrow.

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs Woolworths Group | No Woolworths tātou

We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential.

We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process.

See how we’re creating better experiences together, for a better tomorrow

Discover more opportunities with Woolworths Group