Field Service Engineer

Job Description Summary

You will provide direction and assistance to work group to meet assigned objectives. You will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. Most job is required to travel to customer site, planning over than 90% travel in home country and to other countries.

Essential Responsibilities

• Pre-commission, commission, and service static frequency converters (SFC) and variable frequency (VFD) low voltage and medium voltage drives / switchgear / transformers and power systems.
• Provide technical assistance and supervision to customers on the installations.
• Conduct on-site interpretation of data and technical instruction.
• Provide management with complete and prompt information and report regarding safety & project / service status, customer or equipment problems, and failures,
• Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment.
• Provide and assist quality team with root cause analysis and generate reports in case of equipment malfunction or failures to identify / analyse any undesirable trends.
• Complete site documentations such as weekly safety update, installations check lists, pre-commissioning, and commissioning procedures.
• Hands-on on-site parts replacement, testing, and verification of electrical equipment.
• Adhere with company Health and Safety policies and work in safe and best practice manner to ensure the wellbeing of personnel and equipment are not compromised.
• Able to interface at upper management and peers levels of the organization both internally and externally in clear and methodical manner

Qualification / Requirements

Desired Characteristics

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