Change and Release Specialist

When the water is healthy, the land and the people are healthy

Now is an exciting time to join Watercare, we're planning to spend $14 billion over the next 10 years to ensure we can continue to support our growing city in a climate-resilient way. When you average that out, that's an investment of $3.8 million every day!

He kōrero mō mātou | About Watercare

Ki te ora te wai, ka ora te whenua, ka ora te tangata.

He whakamārama mō te tūranga mahi | About the role

We’re seeking a talented Change and Release Specialist to join our Digital team. Reporting to the Change Manager, you’ll play a key role in ensuring smooth, efficient, and compliant delivery of digital changes across Watercare.

As a Key Member Of The Team, You Will

• Maintain and schedule activities for the development and deployment of digital changes.
• Gather information and track the status of all change requests and release implementations.
• Ensure adherence to change and release policies and processes for all environments (excluding Development).
• Analyse impacts and scheduling risks for projects introducing changes to production environments.
• Keep process, procedure, and work instruction documentation accurate and up to date.
• Produce and distribute weekly change and release meeting minutes.
• Provide robust reporting on change requests and releases, including exception reporting on high-impact, aborted, or unauthorised changes to identify process deficiencies and trends.
• Collaborate with Change Manager, Release Manager, delivery leads, and operations managers to manage effective code releases.
• Facilitate workshops with cross-functional squads to improve deployment speed and automation.
• Influence streamlined delivery practices across digital teams while maintaining quality and confidence.
• Ensure positive customer experience and promote a culture focused on meeting customer needs.
• Maintain strong stakeholder relationships to reduce escalations and backlogs.
• Encourage diverse thinking to solve issues affecting delivery.
• Support cross-functional skill development across core Watercare applications.
• Promote a high-performance team culture and share knowledge to drive engagement and professional growth.
• Collaborate across disciplines and actively coach others.
• Ensure value delivery and speed within cross-functional teams.
• Continually update and document processes for ongoing improvement under Change and Release Management.

In This Role You Will Bring

Ngā hua mōu | What's in it for you

We offer a competitive salary and staff benefits package including :

Me pēhea te tono mai | How to Apply

Come and join our team! If you are looking for an exciting career opportunity with a fantastic team then please apply online today - careers.watercare.co.nz.

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