SITE RELIABILITY ENGINEERParris Mills • Howick, Auckland, New Zealand
SITE RELIABILITY ENGINEER
Parris Mills • Howick, Auckland, New Zealand
9 hours ago
Job descriptionTake ownership of networking configurations including BGP, WAN, Layer 2 VLAN and SIP network routing Troubleshoot BGP routing issues, and manage Layer 2 networking devices (switches, VLANs, etc.) to ensure optimal network performance and stability Develop and implement automation scripts and tools (e.g. using Python, PowerShell, Bash, Ansible) to streamline operational tasks, provisioning, monitoring, and incident response Participate in an on‑call rotation, responding to and resolving critical incidents efficiently, conducting root cause analysis, and implementing preventative measures Design, implement, and maintain robust monitoring, logging, and alerting systems to proactively detect and diagnose issues across servers and network components Analyse system performance and growth trends to forecast future capacity needs and make recommendations for infrastructure scaling Diagnose and resolve complex technical issues spanning operating systems (Linux & Windows), Virtualisation (Vmware, Proxmox), Containerisation (Docker), applications, networking protocols (TCP / IP, BGP), and hardware Work closely with development, security, and other infrastructure teams to ensure seamless deployment, integration, and operation of services Create and maintain comprehensive documentation for system architecture, operational procedures, and trouble‑shooting guides Proactively identify areas for improvement in our systems, processes, and tools, and drive their implementation Competitive salary Lap top and mobile phone Key role in growing multi‑national organisation – reporting to CTO Minimum three years’ experience in a Site Reliability Engineering, DevOps, Network Engineering, or Systems Engineering role Strong expertise in Linux system administration (e.g. Ubuntu, CentOS, RHEL), including extensive experience with shell scripting, process management, file systems, and networking Solid experience with Windows Server administration, including PowerShell scripting, Active Directory, IIS, and general Windows troubleshooting Experience with virtualization technologies including VMware, Hyper‑V and ProxMox In‑depth understanding and practical experience with Networking and routing protocols such as BGP (Border Gateway Protocol), including configuration, peering, route filtering, and troubleshooting Comprehensive knowledge of Layer 2 networking concepts (VLANs, STP, LACP, MAC addresses, ARP) and practical experience configuring and troubleshooting network switches (e.g. Aruba, Cisco, HP or similar) Proficiency in at least one scripting / programming language (e.g. Python, Ruby, PowerShell). Experience with configuration management tools (e.g. Ansible) Familiarity with cloud platforms (e.g. AWS, Azure, GCP) is a plus Experience with monitoring and logging tools (e.g. Nagios, Prometheus, Grafana, ELK Stack, Splunk, Datadog, New Relic) Strong problem‑solving skills and a methodical approach to troubleshooting Excellent communication and collaboration abilities Bachelor level degree in computer science, engineering, or a related field, or equivalent practical experience Knowledge of containerization technologies (Docker, Kubernetes) Familiarity with CI / CD pipelines Experience with network automation frameworks Relevant industry certifications (e.g. CCNA, CCNP, RHCE, MCSA / MCSE) We exist to support our businesses and branches IT related processes or failures cannot put production at risk 1+1=3. Collaborating with business experts to deliver value
Full time permanent, and an on-site role
Multi-branch organisation across Asia Pacific
Working within the Group IT Technical Services team, a Site Reliability Engineer (SRE) is required to help uplift the stability of the networks and infrastructure of our environment in Asia Pacific.
Role responsibilities
This new role is responsible for responding to incidents on a day‑to‑day basis, uplifting infrastructure to increase stability, and automating checks and remediation. As part of the Technical Services Group, the SRE will be part of a follow‑the‑sun group of individuals in Auckland, Sydney and Perth to provide coverage to businesses in Asia Pacific.
System Reliability and Performance
- Design, implement, and maintain highly available and scalable systems across our Linux & Windows server fleet as well as SAN (Netapp, TrueNas), Virtualisation (Vmware & Proxmox) and backup technologies
Networking Expertise
Automation and Tooling
Incident Management and On‑Call
Monitoring and Alerting
Capacity Planning
Troubleshooting and Debugging
Documentation
The benefits
Required skills and experiences
Desirable / nice to have skills include
Criticality of the role
Please note that initial candidate screening will be made on the basis that the first 5 required skills and experiences are reflected in your work history; and working from home is not an option.
Also, we will not be considering applications from candidates who do not have the right to reside and work in New Zealand.
If you are interested but wish to learn more about the position before you apply please contact : (contact details)
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Site Engineer • Howick, Auckland, New Zealand
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